This privacy policy has been developed to better serve people who are concerned about how their `Personally Identifiable Information` (PII) is used online. PII as used in privacy and information security laws, is information that can be used on its own or with other information to identify, contact, or locate a person, or identify a person to whom it relates. Please read the privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What Personal Information Do We Collect From People Who Visit Our Blog, Website or App?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to assist you in any way.

When Do We Collect Information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, answer a survey, fill out a form or enter information on our site.

How Do We Use Your Information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, answer a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To manage user experience and enable us to deliver the type of content and product offerings you are most interested in.
  • To improve our website to provide a better service.
  • To enable us to provide better services in response to customer service requests from you, and not limited to companies/subsidiaries/companies affiliated with
  • To administer a contest, promotion, survey or other site feature.
  • To process your transactions quickly.
  • If there is a request from the authorities, will provide all the information needed by the authorities.
  • To send periodic emails regarding your order or other products and services.
How Do We Protect Visitor Information?

Our website is regularly scanned for security holes and vulnerabilities to provide security for your visit to our site.

We use regular Malware Scans.

Your personal information is contained behind a secure network and can only be accessed by certain people who have special access rights to the system, and are required to keep the information confidential. In addition, any sensitive/credit information you provide is encrypted via Secure Socket Layer (SSL) technology.

We implement various security measures when users place orders, submit or access information to keep your personal information safe.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do We Use `Cookies`?

Yes. Cookies are small files that a site or service provider transfers to your computer`s hard drive through your web browser (if you allow), which allows the site`s or service provider`s systems to recognize your browser and capture and remember certain information. For example, we use cookies to help us remember and process the items in your shopping cart. Cookies are also used to help us understand your preferences based on previous or existing site activity, which allows us to provide you with a better service. We also use cookies to help compile aggregate data about site traffic and site interactions, so that we can offer better site experiences and site tools in the future.

We Use Cookies To:
  • Help remember and process items in the shopping cart.
  • Understand and save user preferences for future visits.
  • Track advertising.
  • Compiling aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services to track this information on our behalf.

You can choose to have your computer warn you each time a cookie is about to be sent, or you can choose to turn off all cookies. You do this through your browser settings (such as Internet Explorer). Each browser has slightly different settings, so refer back to your browser`s Help menu to learn the correct way to modify your cookies.

When Users Turn Off Cookies in Their Browser:

When you turn off cookies, some features will be disabled. This will disable some features that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders
Booking, Deposit, and various functions

Third Party Statement

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we give you advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe that release is appropriate to comply with the law, enforce our site policies, or protect ours or others property, rights, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Relationships

We do not include or offer products or services provided by third parties on our site.


Google`s advertising terms can be summarized by referring to the Google Advertising Basics. These requirements are set up to provide a positive experience for users.

We have implemented the following:

Demographics and Interest Reporting

Together with third-party vendors such as Google, we use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as DoubleClick cookies) or other third-party identifiers to compile data related to user interactions with ad impressions, and other ad service functions, associated with our website.

How Our Site Deals with SignalDo Not Track?

We appreciate the signal do not track and do not track,

Does Our Site Allow Third Party Behavioral Tracking?

It is very important to note that we do not allow third-party behavioral tracking.

COPPA (Children`s Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13, the Children`s Online Privacy Protection Act (COPPA) states that parents have a role to play. The Federal Trade Commission, in this case the nation`s consumer protection agency, enforces the COPPA Rule, which describes what operators of websites and online services must do to protect children`s privacy and safety online.

We specifically do not select children under the age of 13 as our market.

Fair Information Practices

The Fair Information Practices Principles form the foundation of privacy law in the United States and the concepts they include have played an important role in the development of data protection laws around the world. Understanding the Fair Information Practice Principles and how they should be applied to comply with any privacy law that aims to protect personal information is critical.

To Align with Fair Information Practices, We Will Take the Following Responsive Steps, When a Data Breach Occurs, Then:

We will notify users via email within 7 business days

We also agree to the principle of individual redress, which requires that individuals have the right to enforceable legal rights against data collectors and processors that fail to comply with the law. This principle not only requires individuals to have enforceable rights against data users, but also requires individuals to have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that establishes rules for commercial email, sets requirements for commercial messages, gives recipients the right to stop sending emails, and provides fines for violations that have occurred.

To be in compliance with CAN-SPAM, we agree to the following:

If at any time you wish to unsubscribe from receiving future emails, you may email us and we will promptly remove you from `ALL` correspondence.

Data Storage
  • Your personal information will only be retained for as long as necessary to fulfill the purposes for which it was collected, or for as long as such retention is required or permitted by applicable laws and regulations. Triv will cease to retain Personal Information, or remove the purpose for which the Personal Information is associated with you as an individual, as soon as it considers that the purpose for which the Personal Information was collected is no longer required by retaining the Personal Information and retention is no longer necessary for business purposes or legally.
  • Triv will retain and process information for as long as the member`s account is active in our system
Deletion and Closure of Account/Data.
  • You can request closure of your account at any time by accessing the Triv app and clicking "delete account". Please ensure you have no balance on your Triv account
  • After 30 days your account will be irreversible and all data will be inaccessible to you

Contact Us

If you have any questions regarding this privacy policy, you may contact us using the following information.
PT. Tiga Inti Utama
Jl. Jendral Sudirman Kav. 52-53
SCBD – Jakarta Selatan - 12190
phone : 021 4020 0828