Term of service

General Explanation

This website is operated by Triv.co.id. Throughout this site, the term we refers to Triv.co.id. Triv.co.id offers this website, including all information, facilities, and services available on this site to you, the user, conditioned to accept all terms, conditions, policies and notices mentioned herein.

By visiting the site and/or purchasing something from us, you are engaging in our `Service` and agreeing to be bound by our terms and conditions (`Terms of Service`, `Terms`), including additional terms and conditions and policies others referenced herein, and/or available via hyperlinks. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, sellers, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store are subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by uploading updates and/or changes on our website. It is your responsibility to periodically check for changes to this page. Your continued use of or access to the website after uploading any changes constitutes acceptance of those changes.

SECTION 1 ` TERMS OF USE OF TRIV

By agreeing to these Terms of Service, you represent that you are at least of legal age in the country or province in which you reside, or that you are of the age of majority in the country or province in which you reside and you have given our consent to any your underage dependent to use this site.

You may not use our products for any illegal or unauthorized purpose and you are prohibited from using the Service, violating any laws in your jurisdiction (including but not limited to copyright laws).

You may not distribute any worms or viruses or code of a destructive nature. Through the use of the Triv.co.id website, you agree and comply with the RI Law no. 8 of 2010 concerning the prevention and eradication of the crime of money laundering and the RI Law no. 9 of 2013 concerning the prevention and eradication of the crime of financing terrorism and you agree not to be involved. in any activity that violates the law and you never get the proceeds from activities that are prohibited by the laws of the Republic of Indonesia. Violation of any of the Terms will result in immediate termination of your Service.

SECTION 2 – GENERAL PROVISIONS

We reserve the right to refuse service to anyone at any time for one or more reasons.

You understand that your content (excluding credit card information), may be transferred without encryption and involve (a) transmission over various networks; and (b) changes to match or adapt technical requirements for connecting networks or devices. Credit card information is always encrypted when transferred over the network.

You agree not to reproduce, copy, imitate, sell, resell or exploit any part of the Service, use of the Service, or access to the Service or any contract on the website on which the service is provided, without our written permission.

Titles used in this agreement are included for convenience and will not limit or affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND ACCURACY OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied on or used as a basis for making decisions without consulting the primary, more accurate, more complete or up-to-date source of information. Any reliance on any material on this site is at your own risk.

This site may contain historical information. Historical information, of course, is not up-to-date and is provided for your reference only. We reserve the right to change the content of this site at any time, but we are under no obligation to update any information on our site. You agree to be responsible for monitoring changes to our site.

SECTION 4 – MODIFICATION OF SERVICES AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without prior notice

We are not liable to you or any third party for any modification, price change, suspension or discontinuation of this Service.

Triv may impose penalty fees, billing fees or account-related fees, transactions based on our review, improper user behavior and other related causes are solely the property of Triv website.

SECTION 5 – PRODUCT OR SERVICE (if any)

Certain products or services may be available exclusively online through the website. These products or services may be in limited quantities and are for return or exchange only according to our Returns Policy.

We have made every effort to display the most accurate colors and images of our products that appear in the store. We cannot guarantee that the display of each color on your computer monitor is accurate.

We reserve the right, but are not obligated, to limit the sale of products or services to any individual, geographic area or jurisdiction. We may exercise this right on a case by case basis. We reserve the right to limit the quantity of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where it is prohibited.

We do not warrant that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any bookings you place with us. We may, at our discretion, limit or cancel the number of purchases per individual, per household or per order. These restrictions include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In cases where we make changes to or cancel an order, we will endeavor to notify you by contacting the e-mail address and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders which, in our sole discretion, are placed by dealers, authorized retailers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card number and expiration date, so that we can complete transactions and contact you if needed.

For more details, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We will provide you with access to third party tools over which we will not monitor or have any control or input.

You acknowledge and agree that we provide access to the tools as is and as available without any warranties, descriptions or conditions of any kind and without endorsement. We are not responsible for anything arising out of or related to your use of third party tools.

Your use of any optional tools offered through this site is strictly at your own risk and discretion and you should ensure that you are familiar with and agree to the terms under which the tools are provided by the relevant third party provider.

We will also, in the future, offer new services and/or features through the website (including, launch of new tools and resources). Such new features and/or services must also be subject to these Terms of Service.

SECTION 8 – THIRD PARTY LINKS/LINKS

Certain content, products and services available through our Services will include material from third parties.

Third party links on this site will direct you to third party websites that are not affiliated with us. We are not responsible for examining and evaluating content or accuracy and we make no warranties and have no responsibility or liability for any third party materials or websites, or for any third party materials, products or services.

We are not responsible for any damage or defects related to the purchase or use of goods, services, resources, content and other transactions made in connection with any third party websites. Please carefully review the policies and practices of third parties and ensure that you understand them before you make any transactions. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If at our request you submit certain specific submissions (e.g. contest entries) or without our request you submit creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post , or otherwise (collectively, comments), you agree that we may, at any time, without limitation, edit, copy, publish, distribute, translate, and may use in the media any comments you submit to us. We are under no obligation (1) to keep any comments confidential; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but are not obligated to, monitor, edit or remove content that we determine in our sole discretion that is unlawful, offensive, threatening, libelous, defamatory, pornographic, abusive or objectionable or violate any party`s intellectual property or these Terms of Service.

You agree that your comments will not infringe the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. Further, you agree that your comments do not contain any libelous or unlawful, abusive or obscene material, or contain any computer viruses or other malware that may affect the operation of the Service or other related websites. You may not use a fake e-mail address, pretend to be someone else, or mislead us or third parties about the origin of any comments. You are solely responsible for any comments you make and their accuracy. We are not responsible and have no responsibility for any comments uploaded by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Submission of your personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND omissions

There may be information on our site or within the Service that contains errors, inaccuracies or omissions regarding product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We have no obligation to update, change or clarify any information in the Service or on any linked website, including but not limited to, pricing information, except as required by law. No specific update or refresh date applicable in the Service or on any related website, should be considered to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USE

In addition to other prohibitions set out in the Terms of Service, you may not use the site or its contents: (a) for any unlawful purpose; (b) ask others to commit or participate in unlawful acts; (c) violate any international, federal, regional or state rule, rule, law or regulation; (d) violate the intellectual property rights or intellectual property rights of others; (e) harass, abuse, insult, defame, slander, belittle, intimidate, or discriminate on the basis of gender, sexual orientation, religion, entity, race, age, national origin, or disability; (f) submit false or misleading information; (g) upload or transmit viruses or other malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any linked website, other website, or the Internet; (h) collect or track the personal information of others; (i) to send spam, confidential information, pharm, subterfuge, spider, crawl or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any linked website, other website, or the Internet. We reserve the right to terminate your use of the Service or any linked website for violation of prohibited use.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We make no warranties, representations or warranties that your use of our services will be uninterrupted, timely, secure or uninterrupted.

We do not guarantee that the results obtained from the use of the service will be accurate or reliable.

You agree that from time to time we will remove this service for an indefinite period or cancel the service at any time, without notice to you.

You expressly agree that your use of the service, or your inability to use the service is at your own risk. The Service and all products and services delivered to you through the service (except as expressly stated by us) are provided as is and available for your use, without representation, warranty or condition of any kind, whether implied or expressed, including all express warranties or conditions of merchantability, merchantability of quality, fitness for a particular purpose, durability, title and lawlessness.

In no event shall Triv.co.id, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any direct, indirect, injury, loss, claim or penalty , accidental, special or consequential loss of any kind, including, but not limited to loss of profits, loss of income, loss of savings, loss of data, reimbursement of costs, or similar damages, whether based on contract, tort (including negligence), liability strict or otherwise, arising from the use of any of the services or products purchased using the services, or other claims relating to your use of the services or products, including, but not limited to, any errors or omissions in any respect, or any loss or damage that occurs as a result of using the services or content (or products) posted, delivered, or au is available through the service, although aware of the possibility. Because some countries or jurisdictions do not allow the exclusion or limitation of liability for consequential or accidental damages, in such countries or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION (INDEMNIFICATION)

Anda setuju untuk mengganti kerugian, membela dan membebaskan Triv.co.id dan perusahaan induk, anak perusahaan, afiliasi, mitra, pejabat, direktur, agen, kontraktor, pemberi lisensi, penyedia layanan, sub-kontraktor, pemasok, pekerja magang dan karyawan kami, bebas dari segala bentuk klaim atau permintaan, termasuk biaya pengacara yang layak, yang dibuat oleh pihak ketiga karena atau yang timbul dari pelanggaran Anda terhadap Ketentuan Layanan atau dokumen yang mereka masukkan melalui referensi, atau pelanggaran Anda terhadap hukum atau hak pihak ketiga.

SECTION 15 – SEPARATE

If a provision of these Terms of Service is invalid, invalid or unenforceable, that provision shall remain in effect to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed to have been separated from the Terms of service In this case, such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

Kewajiban dan tanggung jawab dari para pihak yang terjadi sebelum tanggal penghentian akan bertahan dari penghentian perjanjian ini untuk semua tujuan.

Ketentuan Layanan ini efektif kecuali dan sampai diakhiri oleh Anda atau kami. Anda dapat mengakhiri Ketentuan Layanan ini setiap saat dengan memberi tahu kami bahwa Anda tidak lagi ingin menggunakan Layanan kami, atau ketika Anda berhenti menggunakan situs kami.

Jika dengan pertimbangan kami Anda gagal, atau kami menduga bahwa Anda telah gagal, untuk mematuhi persyaratan atau ketetapan dari Ketentuan Layanan ini, kami juga dapat mengakhiri perjanjian ini dan rekening Anda termasuk setiap baki yang tidak jelas dan yang tersisa setiap saat tanpa pemberitahuan dan Anda akan tetap bertanggung jawab atas semua jumlah yang harus dibayar sampai jatuh tempo dan termasuk tanggal penghentian; dan/atau karenanya dapat menolak akses Anda ke Layanan kami (atau bagiannya).

SECTION 17 – ENTIRE AGREEMENT

Our failure to enforce or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision.

These Terms of Service and any operational policies or regulations that we post on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements, communications or proposals or in full, whether oral or written, between you and us (including, but not limited to, previous versions of the Terms of Service).

Any hesitation in interpreting these Terms of Service shall not be construed against the drafting party.

SECTION 18 - APPLICABLE LAW

These Terms of Service and any separate agreement under which we provide the Service to you are governed and construed in accordance with the laws of Indonesia.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most recent version of the Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, amend or replace any part of these Terms of Service by uploading updates and/or changes to our website. It is your responsibility to periodically check for changes to this page. Your continued use of or access to the website after uploading of any changes constitutes acceptance of those changes.

SECTION 20 – KYC AND AML POLICY

Introduction :

Like the Republic of Indonesia Law No. 8 2010 concerning the prevention and eradication of the crime of money laundering and the Republic of Indonesia Law No. 9 of 2013 concerning the prevention and eradication of the crime of financing terrorism.

In activities Triv.co.id participates and actively supports the government`s efforts to eradicate money laundering activities and eradicate criminal acts of terrorism financing.

Then by using TRIV you agree to participate in the TRIV AML (anti money laundry) and KYC (know your customer) Policies This may result in several actions we take for our clients as below:

CLIENT WHOLE IDENTIFICATION AND EXAMINATION PROCEDURE

TRIV has adopted all legal requirements with respect to the client identification and thorough examination procedures as follows:

  1. A thorough check procedure is applied in the following cases:
    • When building a business relationship.
    • When carrying a transaction amount of 5,000,000 IDR (Five million rupiah) or more, whether the transaction is carried out in one operation or in several apparently related operations.
    • When there is suspicion of money laundering or terrorist financing, regardless of the amount of the transaction.
    • When there is doubt about the correctness and adequacy of previously obtained client identification data
    • When there is doubt about the source of funds or bank ownership.
CLIENT WHOLE CHECKING PROCEDURE

The thorough Inspection procedure consists of:

  1. Identify client and verify client identity based on information obtained from reliable and independent sources.
  2. Identify beneficiary owners and take appropriate and risky actions to verify their identity based on documents, data or information issued or received from reliable and independent sources. With regard to legal entities, unions and similar legal entities, taking risky actions and sufficient to understand the client`s ownership and control structure.
  3. Obtaining information about the intent and purpose of the business relationship.
  4. Monitoring ongoing business relationships including examination of transactions made throughout the relationship to ensure that ongoing transactions are consistent with data and information held by the company in relation to clients.
  5. Explain the source of your funds used on Triv.co.id by filling out the form and the steps on https:// triv.co.id/kyc
CLIENT IDENTIFICATION UPDATE

Reviews of existing records should be carried out on a regular basis, thus ensuring that the documents, data or information held are maintained. A thorough client screening procedure should be applied not only to all new clients but also to existing clients at an appropriate time on a risk sensitive basis.

THIRD PARTY ENTIRE AUDIT PERFORMANCE

TRIV is permitted to rely on third parties to meet the requirements for a thorough client review. However, the primary responsibility for meeting these requirements rests with TRIV which relies on third parties.

RECORD KEEPING PROCEDURE

TRIV must maintain the following documents and information for use in investigations, or analysis, of possible money laundering or terrorist financing by national authorities:

  • The name and address of the client and a copy or record of an official identification document (eg passport, identity card or driver`s licence)
  • Name and address (or identification code) of the counterparty.
  • Forms of guidance or authority.
  • Details of the account to which the funds were paid.
  • Form and purpose of payments made by businesses to clients.
  • Business correspondence

For a thorough examination of the client, a reference copy of the evidence is required, for a period of at least 10 years after the business relationship with the client has ended.

For business relationships and transactions, supporting evidence and records for a period of at least 10 years following the transaction or termination of the business relationship.

KYC DOCUMENTATION

After a thorough inspection procedure, TRIV will ask the client to submit the following documentation:

Individual customer:
  1. Photocopy of KTP /Passport/SIM or other form of identity
    with a photo.
  2. Recent evidence of home address in the person`s name.
  3. All documents/certificates
    cannot be older than 4 months.
  4. Ownership of bank account such as Bank Statement/Bank Book.
  5. Filling out the form to explain the origin of the source of funds on https://triv.co.id/kyc
  6. Certified copy of National ID card / Passport / Driver`s License or other form of identity with photograph included.
  7. A recent certified proof of home address in the person`s name.
    All documents/certificates must not be more than 4 months old
  8. Bank account ownership such as Bank Statement / Bank Book
Corporate Customer:

  1. Deed of establishment of deposits by Minister of Law of the Republic of Indonesia
  2. Proof of Company Offer
  3. Ownership of bank account such as Bank Statement/Bank Book
  4. Personal information on one Director (various verification documentation required for identity and proof of address):
    Copy of his national ID card/passport (with photo specimen and signature included)
    1 most recent copy if the address confirmation is in the person`s name.
  5. Personal information about the owner of the beneficiary Maximum with 10% or more ownership (various verification documentation required for identity and proof of address):
    Copy of his/her national identity card/passport (with photo specimen and signature included).
    1 most recent copy if address confirmation is in the person`s name.
  6. Filling out the form to explain the origin of the source of funds on https://triv.co.id/kyc

Attention: All document descriptions must not be older than 6 months

Failure or refusal by the client to submit data and information for verification of its identity and the creation of its economic profile, without adequate justification, is an element that can lead to the creation of suspicions that the client is involved in money laundering or terrorist financing activities.

In this case, TRIV will not continue any business relationship and consider whether anti-money laundering officers are required to report.

This action allows TRIV to take necessary actions including account termination, filing lawsuits, and informing local authorities.

Any balance remaining or related to account termination will NOT be reimbursed. The remaining balance will be frozen until the local government completes the investigation and final court decision.